Terms of service

Overview

This website is operated by Cruzee Singapore (5twentyfive pte ltd). Throughout the site, the terms "we", "us", and "our" refer to Cruzee Singapore. By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service.

Products

We strive to ensure that product descriptions, images, and specifications are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

All products are subject to availability.

Pricing and Payments

All prices are displayed in Singapore Dollars (SGD) unless otherwise stated.

We reserve the right to change prices at any time without notice.

Payment must be received in full before an order is processed and dispatched.

Shipping

Delivery times provided are estimates only and may vary due to factors beyond our control.

We are not responsible for delays caused by couriers, customs processes, weather conditions, or other unforeseen circumstances.

Returns and Refunds

Our Return & Refund Policy forms part of these Terms of Service. By placing an order, you agree to the terms outlined in our Return & Refund Policy.

Product Use and Safety

Cruzee balance bikes should be used under appropriate adult supervision.

Customers are responsible for ensuring the product is assembled correctly and used according to the manufacturer's instructions.

We are not liable for injuries, damages, or losses resulting from improper assembly, misuse, negligence, or failure to follow safety guidelines.

Limitation of Liability

To the fullest extent permitted by law, Cruzee Singapore shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the product purchased.

Intellectual Property

All content on this website, including logos, images, text, graphics, and designs, is the property of Cruzee Singapore and may not be copied, reproduced, or distributed without prior written permission.